• eBay Australia partners on privacy survey

    May 15, 2012

    As part of Asia Pacific Privacy Awareness Week, commissioned a survey of its users about their attitudes towards privacy and how it affects their actions online. The survey was conducted in March 2012 and is comprised of a representative sample of 700 Australians who have visited eBay in the past 12 months.

    The results of the survey were used as a report titled “Privacy and the Internet” authored by the Centre for Internet Safety at the University of Canberra.

    Some of the key points of the survey included:

    • 85% of online Australians believe data breach notification should be mandatory for business
    • The financial sector is most trusted on privacy (42%), followed by government and the eCommerce sectors
    • Australians nominated identity theft (86%) and loss of financial data (83%) as their areas of greatest privacy concern.
    • Overall, women feel more secure than men online, and younger people (18-29 years old) feel more secure than older people (50+ years old)

    94% of Australian eBay users rated eBay’s privacy practices as an important-very important contributor to their decision to use eBay as a service.  97% of respondents rated privacy as an important to very important contributor to their decision to buy and sell online (60% very important) overall.

  • eBay Responds to White House Privacy Proposal

    Mar 1, 2012

    The following statement was issued February 29, 2012 in response to the White House’s new privacy guidance. 

    eBay Inc. agrees with the proposition that a comprehensive blueprint for online privacy is necessary to foster the continued explosive growth of the Internet.  With the White House's documented framework for “Consumer Data Privacy in a Networked World,” eBay believes that a strong foundation has been presented by the US executive branch of government,  which can be leveraged to benefit consumers and businesses alike.

    The four key elements proposed in last week’s White House guidance include a consumer privacy bill of rights, a multi-stakeholder process to apply privacy rights to business, strong enforcement mechanisms and increased interoperability with international privacy regulations.

    In the proposed Privacy Bill of Rights, the principles of transparency and control are principles to which eBay has subscribed for years.  One of eBay’s core principles is to empower consumers through increased access, choice, and control.  eBay's creation of "AdChoice," a method allowing users to easily opt out of targeted advertising, is one area where we already provide protection that should be widely offered to consumers.  eBay’s success is based strongly on trust of consumers and trust in our marketplace.  Innovation and growth depend on this type of trust, and maintaining consumer privacy is essential to continue the Internet’s current growth trajectory.

    eBay welcomes a multi-stakeholder process so that industry can work with consumers in crafting a policy that enables trust on the Internet without stifling growth and innovation.  This multi-stakeholder approach is one of the reasons eBay worked with many different groups in support of the comprehensive privacy legislation introduced by Senators Kerry and McCain late last year.

    International interoperability must be a critical element of any comprehensive privacy plan.  For businesses operating internationally today, there are more than 200 country laws that have to be considered.  A viewpoint that maintains globally consistent privacy baselines will help American businesses succeed.   In addition, US codified and enforced privacy principles will help businesses in the US gain certainty for international transactions.  The United States has always been a leader in personal protections and privacy principles, and our laws for the Internet Age should reflect this concern for personal freedoms and display the country’s leadership.

  • Shipman interviewed by Australian Media

    Dec 12, 2011

    In his recent trip to Australia, Ebay's Global Privacy Leader, Scott Shipman, was interviewed by local media about Privacy Regulations and how eBay meets customer expectations in  handling information.  You can listen to a podcast of one of his interviews courtesy of zdnet by clicking here: Shipman podcast

  • Other Privacy News Around The Globe

    Dec 12, 2011

    Although not specific to eBay, these privacy stories are relevant to the climate of our business and your world

    Austalian Privacy Commissioner invesigating customer data exposure (12/12/11)
    Austrlian telecommunications company Telstra may have inadvertantly exposed millions of customer's data on its webpage, according to The Australian. The Privacy Commissioner has decided to investigate this event to determine the cause and potential damage to citizens.
    Read More

    Canadian PIPEDA guidance released (8/17/11)
    The Office of the Privacy Commissioner of Canada has released guidance for attorneys on the Personal Information Protection and Electronic Documents Act (PIPEDA).  The guidebook describes best practices in managing the collection, use and disclosure of personal information, responding to requests for access to personal information, and the potential application of PIPEDA.  See the press release and get a link to the guidebook on the OPC website.

    US-NIST releases privacy control draft (7/19/11)
    The National Institute of Standards and Technology (NIST) announces the initial public draft of Special Publication 800-53, Appendix J, Privacy Control Catalog. One of the main objectives is to provide a structured set of privacy controls, based on international standards and best practices, that help organizations enforce requirements deriving from federal privacy legislation, policies, regulations, directives, standards, and guidance.  Read more at NIST's page.

    EU investigating Financial Industry Breach Notification (6/20/11)
    EU Justice Commissioner Redding announced plans to enxtend the EU's mandatory data breach notifications for telecommunications and Internet acces to the Financial Sector.  Read More at Bloomberg.

    India to Address IT Act clarity (6/30/11)
    The Data Security Council of India (DSCI) said that the government would clarify on a new amendment relating to data collection in the IT Act. Read More at the Times of India.

    Extension of Australia's Privacy Laws to Small Business (6/21/11)
    The Australian Parliamentary Cyber-Safety Committee has called for the scrapping of an exemption that exempted small businesses from Australia’s Privacy Act.  Read More.

    US FTC releases guidance to consumers on security and Privacy
    The FTC's new site provides practical guidance to help consumers guard against Internet Fraud and protect personal information.  Visit their dedicated Website here

  • Senator Franken Visits eBay HQ

    Jun 7, 2011

    Senator Al Franken (D-MN), paid a visit to eBay Inc.’s San Jose headquarters last week.  The Senator’s visit came as part of a tour of numerous technology companies in Silicon Valley. Senator Franken is a member of the Judiciary Committee and chairs the newly-created Subcommittee on Privacy, Technology and the Law.


    Senator Franken at eBay

  • eBay mentioned as an industry leader in privacy

    Jun 3, 2011

    In a statement made on May 19, 2011, US Senator John Kerry renewed his call for new standards to protect private information at a Senate Commerce Committee Hearing entitled “Consumer Privacy and Protection in the Mobile Marketplace.”

    Last month Senator Kerry joined with US Senators John McCain (R-Ariz.) and Amy Klobuchar (D-Minn.) to introduce The Commercial Privacy Bill of Rights Act of 2011, which would establish a framework to protect personal information.

    To read the Sentor's full statement, as prepared for delivery, click here

  • eBay submits response to the FTC's proposed Privacy Guidelines

    Feb 18, 2011

    In December 2010, the FTC release a report that proposes a framework to balance the privacy interests of consumers with innovation that relies on consumer information to develop beneficial new products and services.  As an industry leader in Privacy, eBay publicly answered the questions posed by the FTC.  The formal Statement was issued today by eBay's Associate General Counsel, Global Privacy Leader, Scott Shipman.  "eBay strongly believes that innovation in the Internet economy depends on consumer trust and that maintaining consumer privacy is essential to the continued growth of the Internet," Shipman said.

    You can read the full text of the response at the FTC's website, here.